Privacy Policy
This privacy policy explains how Stellar HR collects, uses, stores, and protects personal information when you visit our site or otherwise interact with our online platform. We are committed to handling personal information in accordance with applicable privacy laws, including the Privacy Act 1988 (Cth) and, where relevant, the General Data Protection Regulation (GDPR).
Who We Are
Stellar HR is a human resources business providing talent acquisition, performance management, HR strategy, employee relations, and learning and development services. Our physical address is 534 Docklands Drive, West Melbourne, Victoria 3003, Australia.
Information We Collect
We collect personal information that you provide directly to us, information generated through your use of our site, and limited information obtained from third parties where permitted by law.
- Identity and contact details, such as your name, phone number, postal address, and other details you choose to share with us.
- Professional and employment-related information, such as qualifications, work history, skills, and role preferences.
- Information submitted through enquiries, job applications, feedback forms, or service requests.
- Technical and usage information, including device type, browser details, pages viewed, and interaction data collected through cookies or similar technologies.
How We Use Personal Information
We use personal information to operate our site, provide our services, respond to enquiries, and manage our business relationships.
- To communicate with you and respond to requests.
- To provide talent acquisition, HR strategy, employee relations, learning and development, and related services.
- To assess candidates, manage recruitment activities, and support workforce planning where relevant.
- To improve our site, services, content, and user experience.
- To meet legal, regulatory, tax, accounting, and record-keeping obligations.
- To detect, prevent, and respond to security incidents, fraud, or misuse.
Legal Bases for Processing
Where GDPR applies, we process personal information only when we have a lawful basis to do so, which may include your consent, performance of a contract, compliance with legal obligations, or our legitimate interests in operating and improving our services, provided those interests do not override your rights and freedoms.
Cookies and Similar Technologies
Our site may use cookies and similar technologies to support essential functionality, understand how visitors use our pages, and improve performance. You can manage cookies through your browser settings, although disabling some cookies may affect site functionality.
Disclosure of Personal Information
We may disclose personal information to trusted service providers and advisers who assist us in operating our business, hosting our site, delivering services, maintaining records, or meeting legal obligations. We may also disclose information where required by law or where necessary to protect our rights, clients, candidates, or users.
- Professional advisers, such as legal or accounting professionals.
- Technology, hosting, analytics, and security providers.
- Third parties involved in recruitment or HR-related engagements where appropriate and lawful.
International Transfers
Some personal information may be stored or processed by service providers located outside Australia. Where this occurs, we take reasonable steps to ensure appropriate safeguards are in place and that information remains protected in line with applicable legal requirements.
Data Retention
We retain personal information only for as long as necessary for the purposes for which it was collected, or as otherwise required or permitted by law. When information is no longer needed, we take reasonable steps to delete, de-identify, or securely archive it.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information from unauthorised access, loss, misuse, alteration, or disclosure. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Depending on your location and the applicable law, you may have rights in relation to your personal information, including the right to access, correct, delete, restrict, or object to certain processing, and the right to withdraw consent where processing is based on consent.
- Request access to the personal information we hold about you.
- Request correction of inaccurate or incomplete information.
- Request deletion or restriction of certain information, where applicable.
- Object to certain uses of your information where permitted by law.
How to Make a Privacy Request
If you wish to exercise your privacy rights or raise a concern about how we handle personal information, please contact us in writing using our physical address: 534 Docklands Drive, West Melbourne, Victoria 3003, Australia. We may need to verify your identity before responding to your request.
Children's Privacy
Our site and services are intended for business and professional use and are not directed to children. We do not knowingly collect personal information from children.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, services, or legal obligations. The updated version will apply from the date it is made available on our site.
Contact and Complaints
If you have a privacy question or concern, you may write to us at our physical address: 534 Docklands Drive, West Melbourne, Victoria 3003, Australia. If you are not satisfied with our response, you may also have the right to contact the relevant privacy regulator in your jurisdiction.